GenServe’s Emergency Response Keeps 200 Condo Residents Safe and Secure in their Homes During 11-Day Power Outage

GenServe’s Emergency Response Keeps 200 Condo Residents Safe and Secure in their Homes During 11-Day Power Outage.

ISSUE:
A high-end residential condominium building in Fort Lee, NJ recently experienced a utility transformer failure that blacked out an entire building leaving 200 residences in a 26-story building without electricity for up to two weeks.

SOLUTION:
The call came in at 3:00PM on a Sunday. Within 12 hours, GenServe installed two mobile gensets; 2000kW & 800kW and had the building back up on full power. GenServe also provided the customer with round the clock monitoring of generators as they were being operated. The entire power outage lasted 11 days before the utility company could restore power.

Thanks to GenServe’s commitment and fast response, all the residents were allowed to stay in their homes and lead their normal lives while the utility company repaired the street failure.